Terms and Conditions for SUN ELD Inc.
Last updated: May 27, 2024

1. Subscription Terms

• Subscriptions automatically renew at the end of each billing cycle
• Users can cancel their subscriptions at any time through their account or by emailing info@sun-eld.net

2. Account Registration

• To use the Service, users must register or create a User account, providing all required information truthfully and completely. Failure to do so may result in service unavailability.
• Users are responsible for keeping their login credentials confidential and secure. They must choose passwords that meet the highest strength standards permitted by this application.
• By registering, users agree to take full responsibility for all activities that occur under their username and password.
• Users must promptly inform the Owner via the contact details provided in this document if they believe their personal information, including but not limited to User accounts, access credentials, or personal data, has been compromised, disclosed, or stolen.

3. Payment and Refund Policy

• Payments are processed through Stripe.
• Services used are non-refundable.
• Refunds will not be issued for services that have been utilized.
• Subscriptions are non-refundable once the billing cycle has begun.

4. Cancellation Policy

• Cancellations take effect at the end of the current billing cycle.
• No refunds will be given for the remaining period after cancellation.
• Users must deactivate all trucks from their truck list to avoid charges during the renewal period.
• Users may email info@sun-eld.net to deactivate their account, which will take effect at the end of the current billing period.
• Upon cancellation, users will retain access to the service until the end of the current billing period.

5. Dispute Resolution

• Users agree not to initiate chargebacks without first contacting our support team at info@sun-eld.net.
• Users are prohibited from disputing any charges through their banks while using the software or after cancellation. All disputes will be counter-disputed, and users agree not to dispute any charges.

6. User Responsibilities

• Users must provide accurate information and keep it updated.
• Users are responsible for maintaining the confidentiality of their account and password.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

8. Account Suspension and Deletion

• The Owner reserves the right to suspend or delete User accounts at any time and without notice if deemed inappropriate, offensive, or in violation of these Terms.
• The suspension or deletion of User accounts does not entitle Users to any claims for compensation, damages, or reimbursement.
• Users are still responsible for paying any applicable fees or charges, even if their accounts are suspended or deleted for reasons attributable to them.

9. Acceptable Use

• This application and the Service may only be used as intended and in accordance with these Terms and applicable law.
• Users are solely responsible for ensuring their use of this application and/or the Service complies with all relevant laws, regulations, and third-party rights.
• The Owner reserves the right to take appropriate measures to protect its legitimate interests, including denying access to this application or the Service, terminating contracts, and reporting any misconduct to the appropriate authorities, such as judicial or administrative bodies, if users engage or are suspected of engaging in the following activities:
• Violating laws, regulations, and/or these Terms;
• Infringing on any third-party rights;
• Significantly impairing the Owner’s legitimate interests;
• Offending the Owner or any third party.

Privacy Policy for SUN ELD Inc.

1. Data Collection and Usage

• We collect personal data to provide and enhance our services, including contact information, payment details, and usage data.

2. User Rights

• Users have the right to access, rectify, and delete their personal data.
• Requests can be made through our support team.

3. Data Sharing

• We may share data with third-party services to facilitate our operations, such as payment processors and analytics providers.

4. Security

• We implement strong security measures to protect user data from unauthorized access, misuse, or disclosure.

5. Cookies and Tracking

• Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and understand user preferences.

6. Data Retention

• Personal data is retained only as long as necessary for the purposes outlined in this policy or as required by law.